MAREL: 5 QUESTIONS ABOUT SMARTBASE

Poultry processing is becoming more and more digitalized. Marel’s SmartBase machine software is a perfect example of digital connectivity that benefits the user. The data insight into the machine’s health gives processors a better understanding of their machines and processes in the factory. It empowers them to become more self-supportive and keep machine uptime close to 100%.

1. Why do I need SmartBase?
SmartBase is the new digital standard for all Marel machines. It’s an integrated feature with currently no extra costs and zero installation time. Once you connect it, it organizes, sorts, and presents your machine data in a constructive form that immediately enables actionable insights. You can get insight into current and recent machine health and production data such as temperature, current, pressure, throughput, weight and alarms of the most critical components of the machine.




2. What does SmartBase do for me?
SmartBase gives customers easy access to the technical health information of their machines. It can help them understand better how the machine performs and what the critical components are doing. Integrated SmartBase technology accumulates, organizes, and analyzes the data inside the machine that is now accessible not only on the HMI but also via an internet connection.

3. Why does everything have to be in the cloud?
Cloud infrastructure allows customers to receive, store, analyze, and share data with greater flexibility and accessibility than traditional on-premises alternatives. Interconnected machines and processes on the processing floor benefit from quickly uploading and storing large volumes of data that can be analyzed to provide feedback and make data-driven decisions near real-time.




4. How is security managed?
To connect a machine to the cloud, Marel needs the customer’s signed authorization. Both parties must agree to the data principles and security practices, so we manage security together. In the Microsoft Azure-based Marel Cloud, the customer’s identifiable information is safeguarded on the customer’s private database, explicitly owned and controlled by the customer. Marel will only access this information with the explicit approval of the customer when service is needed.

5. What if I have concerns about access to cloud-based solutions?
Marel has a team of specialists available to guide the cloud-based solutions. They work with customer’s IT departments right from the start, ensuring that all questions are answered and addressing concerns or risks.